1. Product Information
- All products are subject to the actual items delivered. Images are for reference only, and colors or appearances may vary slightly due to photography or screen display.
- Each product is labeled with its ingredients, specifications, and shelf life. Please follow the storage and usage instructions provided.

2. Ordering & Payment
- Multiple payment methods are available (credit card, ATM transfer, convenience store payment, etc.), as shown at checkout.
- Orders will be processed and shipped once payment is completed.

3. Shipping & Delivery
- Orders will be shipped via home delivery or convenience store pickup, depending on the method you select at checkout.
- Orders are usually shipped within 1–3 business days after payment (excluding weekends and public holidays).
- Delivery time may be delayed during holidays or unforeseen events (e.g., typhoons, pandemics). We appreciate your understanding.

4. Return & Exchange Policy
- In accordance with the Consumer Protection Act, you may request a return within 7 days of receiving the product (including weekends and holidays).
- Please note: Food products (such as teas and herbal packs) cannot be returned once opened, consumed, or if the packaging is damaged, due to hygiene and safety concerns.
- If you receive a defective product or an incorrect shipment, please contact our customer service within 7 days, and we will assist with replacement or refund.

5. Important Notes
- Please ensure your recipient details (name, phone number, and address) are accurate to avoid delivery issues.
- Store products in a cool, dry place, away from direct sunlight.
- Our teas are natural herbal food products and not medicines. They do not have medical efficacy and are intended for daily wellness and body conditioning only.
- Pregnant women, breastfeeding women, and individuals with specific health conditions should consult a professional before consumption.